Customer Reviews for Coopers Auto Repair Specialists in Tacoma and Puyallup, WA

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We care about your experience at our Tacoma and Puyallup auto repair shops. We value feedback from our customers as it helps us to improve to give you the best possible service. We’d really appreciate it if you would take time out of your busy schedule to give us a review to let us know how we are doing. Thank you for entrusting your vehicle’s service and repairs to Coopers Auto Repair Specialists!

“We took our 2010 Prius in for routine 90K maintenance recently. It’s hard to find a high quality repair shop that is certified in hybrid engine and battery maintenance and repair. Cooper’s came highly rated from several friends. The property and shop were very clean and organized which is important to me from working in the trades many years. They performed a 90k check, cleaned all electoral contacts, discharged and re-balanced the battery cells and performed all system checks and diagnostics. The car runs great the mileage is up from 44 to 50 mpg. I appreciate being signed for their loyalty program and feel confident to recommend them to anyone.” — Michael B.

“Great service, the inspection they did on my car was thorough, and they confirmed a couple small problems i had a sneaking suspicion of but could never get confirmed at the dealer. The inspection report had pictures and detailed summaries of every component checked. Being a mechanic without his tools at the moment it was great knowing the shop i chose knew what they were doing. If you feel like as something may be wrong with your car, have them check it out. My car is my baby and I really felt that i didnt have anything to worry about when they serviced my vehicle.” — AJ M.

My service at Cooper’s is the best auto repair support that I’ve ever experienced. I went in for a diagnostic on an older car and I was not surprised that they found issues with the car but I am extremely impressed at the level of detail they provided and their patience in helping me understand my repair options. Their follow up care and support when you’re a Cooper’s customer is beyond at anything I’ve ever seen. I was referred to Cooper’s by a friend and now know why he felt comfortable in giving his recommendation. Although I live about 30 miles away, it has been well worth the drive and I will definitely be back. I will confidently recommend Cooper’s to my friends and family.” — Raylene C.

This business is top notch I have been using Coopers for years they are efficient and caring I can count on them to be giving me quality service. If they can do it better they don’t hesitate to get the best I’ve had parts fail under warranty and never a hesitation to make it right. I always use them and would recommend them every time.” — Holli R.

These guys go out of their way to make sure it is all done right. Special shout out to Scott and Tommy who always have a smile on their face when I walk in the door! And to the guys in back, Nick for getting it done. Excellent communication skills and follow through on everyone’s part. Appreciate their patience with people like me who are obsessed with their cars. Love Cooper’s!” — Google User “bloo ize”

Hands down best mechanic I have ever been to. My truck died a couple blocks away from the shop and Clint personally towed it to their shop without cost, helped me figure out the best plan of action for my truck and sent me texts and updates all along the way. Got my truck back and it was literally a different vehicle after they had fixed it, washed vacuumed and all. Personable, honest, trustworthy staff. They send you a text with a link to a full diagnostics report of your vehicle with detailed notes from the tech including pictures and videos. Incredible service at a great price. Cant thank these guys enough, wouldn’t take my business anywhere else.” — Colton B.

Absolutely amazing! Coopers genuinely cares about each customer. I had not been back in a while after getting a new car, and Clint remembered everything about me! All of the employees are extremely knowledgeable and have your best interest at heart. I would highly recommend going to Coopers if you’re tired of getting screwed over in the car world. You will not be disappointed by their service!” — Kari L.

I have been taking my vehicles to Coopers for quite a while now, and so have some of my family. I have always received fast, honest, and great service. The guys at Coopers are really helpful and keep you updated on what’s going on with your vehicle. 10/10 recommend them for any of your automotive needs! Good job guys!” — Kyle P.

Very through, fast, reliable, friendly. They stand behind their work. Cost is very reasonable. Other nice perks are provided to customers such as free towing, etc.. They explain what you agree they will do and contact you if they discover any additional work needed after they begin the work. They repaired my A/C on my car and truck.” — Albert P.

Very knowledgeable and they don’t try to over sell. They are great about prioritizing what needs to be done. The staff are fantastic.” — Ron L.

This is a great place to get your vehicles serviced. Great customer service. They are very efficient. We have been going here for about 6 years and all our vehicles go here. Don’t go anywhere else.” — Elaine D.

Great professional people. Very helpful but not pushy. I highly recommend them for all your auto repair service.” — Roy B.

top notch service! amazing attention to customer satisfaction. wish all car mechanic shops were run like coopers auto! 100% recommended!” — Jason F.

I brought my motor home in for a small coolant leak. They told me that my front brakes were getting down and should be replaced. Pads were down and rotors severely heat cracked. I had them do all the repairs and when it was all done it was about $300.00 less than what they estimated. It’s nice to know that they not only check the rest of the motor home out for safety, but they are also honest. I highly recommend Coopers!” — Mark V.

This shop is probably hands down one of the best that I’ve ever been to. Super friendly and very good work!!” — Raul G.